• Customer Service Week from 23rd to 29th July, 2011
Customer is the motivation for UAE Exchange to remain in the lead among the top global remittance and foreign exchange brands. To celebrate the inspiration called Customer, the world’s trusted money transferrer is initiating Customer Service Week from 23rd to 29th July, 2011 across its branches in the Kingdom of Bahrain.
The first exchange house in Bahrain to receive the prestigious ISO 9001:2008 certification,
UAE Exchange, in a short span of 3 years, built a strong seven-branch network across the country. This astounding growth rate was possible due to its unflinching commitment towards achieving excellence in customer service.
Speaking on the occasion Mr. Y. Sudhir Kumar Shetty, COO – Global Operations,
UAE Exchange, said “Customer service has always been a priority for UAE Exchange.
Our every move is strategically aimed at furthering the convenience of our customers.
Every aspect of our business, be it developing new products and services, adopting latest technology or offering new promotions, is aimed at bringing more value to our customers.
This Customer Service Week is a value-laden initiative to further reinforce our commitment to customers.”
Mr. Deepak Nair, Country Head, UAE Exchange Bahrain said, “We have always considered the customer to be our topmost priority and this event is a fine expression of that dedication. It is our customer-centric approach that inspires each one of us to walk that extra mile to provide the best to our customers, thus keeping the brand in the lead.”
More than 7000 professionals representing over 40 nationalities strive to bring delight to over
3.5 million customers worldwide. This ever-growing customer-base is reached out to, through an extensive network of more than 520 direct offices spanning over 24 countries across five continents, making
UAE Exchange the largest networked exchange house in the world. Its strong correspondent banking relationship with more than 150 global banks further adds to the might.