Milestones


1980:
• Establishes the first branch of UAE Exchange in Abu Dhabi, UAE.

1981-92:
• Consolidates the UAE country operations as the market leader.

1993:
• Becomes the first exchange house to be a SWIFT member

1994:
• Launches Express Transfers, marking a new era in money transfers

1995:
• Commences operations in Oman

1996:
• Launches feature-packed Gold Card, and commencences operations in Kuwait.

• Establishes new Bank Notes division in the UAE

1997:
• Establishes the first liaison office in India

1998:
• Launches global website: http://www.uaeexchange.com

1999:
• Launches retail operations in India

2000:
• Establishes the first liaison office in Bangladesh

2001:
• Establishes Xpress Money, a leading instant money transfer service.

• Commences operations in USA

2002:
• Establish the first liaison office in Sri Lanka

2003:
• Commences operations in Australia by acquiring an existing exchange house.

• Establishes 100th branch in India.

• Enters Corporate Business segment.

• Holds its first ever global conference.

2004:
• Launches new web based transaction software, XCQ.

• Gets ISO 9001-2000 certification for the UAE operations.

• Launches UK operations.

• Launches Self Serving Electronic Kiosk across branches in the UAE.

2005:
• Celebrates 25 years of successful business.

• Commences operations in Qatar.

2006:
• Commences operations in Hong Kong and Uganda.

• Launches new Back office system.

• Opens second liaison office in Bangladesh.

• UAE operations wind the prestigious Dubai Quality Appreciation Programme, adopting EFQM Model.

2007:
• Commences operations in Bahrain.

• Establishes liaison office in Philipines.

• Opens its 50th branch in the UAE.

• Wins Dubai Service Excellence Award under Best Performing Outlet category.

2008:
• UAE country operations win the prestigious MRM Business Excellence Award.

UAE Exchange India licenses upgraded to Authorised dealer 2 category.

2009:
UAE Exchange Qatar gets QMS certification under ISO 9001-2008.

• Wins the UAE Emiratisation Award, Dubai Human Development Award, Deutsche Bank STP Excellence Award 2008 and Sheikh Khalifa Excellence Award.

• Chosen Superbrand of the UAE for the first time.

• Commences operations in Canada, New Zealand & China.

• Launches Smart Pay- MasterCard Electronic Payroll Card.

• Launches Visa Money Transfer facility.

UK operations become an Authorised Payment Institution (API) under the new payment directive.

2010:
• Wins the Deutsche Bank STP Excellence Award 2009 and the prestigious Dubai Quality Award.

• Chosen Superbrand of the UAE for the second time.

• Completes 30th year of successful business operations.

2011:
• Chosen Superbrand of the UAE for the third time.

• Wins the Banker Middle East Product Award under Best Exchange Service category.

• Wins Dubai Service Excellence Scheme Award under Best Performing Outlet category.

• Wins Customer Service Week Star Award 2010.

• Commences operations in Malaysia, Morocco, Botswana and Ireland.

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