UAE Exchange Overview

Globalisation has erased the borders and made the world a common ground for trade and commerce. People transcend internationally for business, livelihood and leisure. Many of them, who have settled far away from their homeland, need to send money to support their families back home. This sending money across nations is called Remittance.
Today with high labour immigration, remittance has grown in volume and importance. When expatriates send money home, they not only support their families but also contribute their bit to the economy of their nation, thus remittance has emerged as the biggest support for many economies, worldwide. It grew to such a stage, where it couldn’t be ignored anymore. Governments sat up and took notice of this phenomenon and have started to give remittance its due place, in their future plans.

Middle East, Europe and America, with their wide opportunity base, have become the strongholds for people, from across the world, to come and settle for livelihood. It is mainly from these countries that people send money. South Asian and African countries dominate the receive country list.

Last two decades saw a meteoric rise in the volume of money sent across nations, widening the magnitude of remittance and foreign exchange. This opportunity saw many companies entering this realm to enable expatriates to send money home, easily. One of the major players is UAE Exchange, the leading global remittance and foreign exchange brand. UAE Exchange has been in the business for over three decades, which stands testimony to the fact that the brand is trusted by millions of expatriates to send money home. The remittance major stands up to their expectations by delivering the best of services, flawlessly.

The largest network in the world
Over 700 direct offices across 30 countries make UAE Exchange, the largest networked remittance brand. Strong correspondent banking relationship with over 150 global banks further adds to its might.

The widest platter of service
People, from across communities, walk in to UAE Exchange, not just to send money but also to address various other financial requirements. The remittance major offers them the widest range of services in its class, thus emerging into a financial supermarket. Here people can make payments for their credit card bills, utility bills, airline tickets, various subscriptions, school fees, mobile recharge and more.

The techno-savvy brand
UAE Exchange ensures that every penny that customers entrust for sending home is safeguarded with utmost care. The best of technology is adopted to strengthen and secure the processes, thus bolstering the trust of the customers. Thanks to these precautions, UAE Exchange has been the favourite of many to send money, since three decades.

Promotions that induce celebration
While they can safely send money and clear their bills at UAE Exchange, their every transaction could win them high value prizes too, because it also offers a long list of promotions, round the year. This ensures celebration with value addition, whenever the customers choose to visit UAE Exchange.

Customer service, at its best
Giving the best value to customers is something UAE Exchange has ingrained well, over the years. More than 7500 professionals representing over 40 nationalities strive together to achieve customer delight. This multi-cultural team ensures that customers, from any part of world, are attended well and their requirements addressed to their satisfaction.

Growing strong…virtually too
The remittance major has strongly growing presence in the virtual space with a new interactive web portal, blog and social networking sites. Customers can interact with the brand and get the best service from the customer support team through any of these channels. These aspects enhance the quality of customer service.

Accolades and more
This penchant for customer service without compromising on quality has earned UAE Exchange various accolades including the Banker Middle East Product Award, Dubai Quality Award, The Sheikh Khalifa Excellence Award, Sheikh Mohammed bin Rashid Al Makhtoum Business Award, Dubai Human Development Appreciation Programme, Best Partner by Emirates National Development Programme, UAE Emiratisation Award, Deutsche Bank STP Excellence Award, Customer Service Week Star Award and ISO 9001 & 14001 certification, Superbrand status in 2009, 2010,2011 and 2012 consecutively and more.

A helping hand
When it comes to UAE Exchange, quality doesn’t end with business, for the remittance major loves adding quality to life too. As a responsible corporate citizen,
UAE Exchange has always been in the forefront to lend a helping hand to the needy or to stand up for the cause of the environment. Be it floods in Pakistan, tsunami in Japan or hurricane in Philippines, UAE Exchange has always been ready to aid the affected. The remittance major is a member of Emirates Environment Group (EEG) and is a very active participant of all activities that help in enhancing the environmental conditions.

For the sake of the art
This socially active organisation is also an ardent supporter of arts and sports.
UAE Exchange leaves no opportunity, which helps in promoting arts and sports. It is a regular supporter of Soorya India Festival, the mega event of Soorya, the largest art society in the world.
UAE Exchange has also encouraged authors like Dr. Mandar V Bichu by publishing and promoting his book ‘Lata – voice of the golden era’, a tribute to iconic singer Bharat Ratna Lata Mangeshkar; and also Mr. Suresh Menon for his compilation on the life of the ace cricketer Padma Sri Sachin Tendulkar, titled ‘Sachin – Genius Unplugged’.

UAE Exchange, thus, aims at adding value to customers, partners, art lovers and the society at large. In line with this vision to add value, when people send money across nations, UAE Exchange stands up as the world’s trusted money transferrer, enabling them to stay connected with their loved ones back home. And also contribute its bit to the strengthening of the world economy.

For more information log on to: www.uaeexchange.com

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